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Resort Management Coordinator

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Nelson, Nelson, New Zealand Go2Hr Full time

We are looking for a results-driven Lodging Manager to join our team. In this role, you will be responsible for overseeing the ShambhaLodging project, ensuring smooth operations, and delivering exceptional service to our guests.

The ideal candidate will have strong administrative skills, working knowledge of Google Suite, and excellent communication skills. They will be able to interact effectively with all levels of our organization, demonstrate a high degree of professionalism at all times, and execute the Shambhala spirit of love, magic, and welcome.

You will be expected to supervise and assist with the setup and teardown of lodging guest sites, manage a team of up to 30 individuals, and develop policies and protocols for a 24-hour operation. You will also be responsible for working with guests to complete reservations and payments, communicating with customers, and responding to issues and inquiries.