Customer Experience Strategist

5 days ago


Auckland, Auckland, New Zealand Asb Bank Full time
Job Description
  • Leverage your expertise in process re-engineering, BPM, and automation to drive transformational change across our organisation.
  • Develop and maintain a deep understanding of customer needs, identifying opportunities to improve customer experience and drive innovation.
  • Collaborate with vendors, suppliers, and partners to build and deliver modern features that enhance our products and services.
  • Foster a culture of innovation, empowering teams to think outside the box and develop creative solutions to complex problems.

About You
We're looking for an experienced leader with a strong background in automation, BPM, or process re-engineering. You'll have excellent communication skills, able to convey strategic vision and goals to various audiences. Your ability to think critically, solve complex problems, and drive collaboration will be essential in this role.



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