Contact Centre Representative
3 days ago
About Us: At Powershop Nz Ltd, we value work/life balance, offering flexible work options where possible, making it easier for you and your whanau. Our contact centre operates between 10am and 9pm Monday to Friday, suited for candidates looking for a full-time position and able to work on a rotational roster within those business hours.
Job Responsibilities: You will be responsible for delivering exceptional customer service, understanding customer needs, resolving issues promptly, and providing ongoing support through various channels. This role requires strong communication skills, adaptability, and a passion for helping others.
What We Offer:
- • An attractive salary package with performance incentives
- Flexible working arrangements, including remote work options
- Opportunities for professional growth and development
- Comprehensive training and onboarding process
- A supportive team environment with regular feedback and coaching
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