Customer Retention Lead

Drive Business Stability and Success through Retention ExcellenceWe are looking for a seasoned Retention Strategy Lead to join our organization and take on a pivotal role in shaping our retention strategy. As the key person responsible for ensuring that our existing customers remain engaged, you will develop and execute comprehensive retention strategies...

Company OverviewChorus NZ Limited is a leading telecommunications company in New Zealand, committed to delivering ultra-fast fibre connectivity to its customers. Our goal is to empower Aotearoa's digital future by unleashing potential through connectivity.Job DescriptionWe are seeking an experienced Head of Customer Retention & Loyalty to join our senior...

**Our Story**We are Chorus, a pioneering organisation empowering Aotearoa's digital future with ultra-fast fibre. Our mission is to unleash potential through connectivity, driving better futures for New Zealand.The RoleWe are seeking a dynamic leader to join our senior leadership community as the Head of Customer Retention & Loyalty Leader. This pivotal role...

Tradify: Transforming Tradespeople's LivesWe're on a mission to revolutionise the way tradespeople run their businesses. Our dynamic team is committed to building something unique that will make a significant difference in the lives of our customers.About the RoleWe're looking for an outstanding Customer Success Manager (ANZ) to join us on a 12-month...

**Career Opportunity**Dimension Software Ltd is seeking a seasoned Customer Retention Expert to join our team. The successful candidate will have a proven track record of success in building and maintaining long-term client relationships, driving revenue growth, and delivering exceptional customer service.**Responsibilities**Developing and executing...

Shape the Future of Customer EngagementWe are seeking a highly experienced Loyalty and Retention Executive to join our senior leadership community. As the key person responsible for ensuring that our existing customers remain engaged, you will develop and execute comprehensive retention strategies that significantly enhance retention, loyalty, and lifetime...

Nau mai, haere mai.We're Chorus.You may have already heard about us and know we're the team empowering Aotearoa's digital future with our ultra-fast fibre.We're a talented bunch who are passionate about our purpose; Unleashing potential through connectivity.Enabling better futures for Aotearoa.Te Wahi | Where: AucklandTe Putake | Why we're hiring: This newly...

Nau mai, haere mai. We're Chorus.You may have already heard about us and know we're the team empowering Aotearoa's digital future with our ultra-fast fibre.We're a talented bunch who are passionate about our purpose; Unleashing potential through connectivity. Enabling better futures for Aotearoa.  Te Momo Turanga | Contract: A permanent, fulltime position...

We're seeking a highly skilled Retention and Engagement Coordinator to join our team at NZME New Zealand. As a key member of our customer service and sales team, you'll be responsible for driving subscription sales and customer acquisition by identifying opportunities for new subscribers and upselling to existing customers.As a Retention and Engagement...

About Our CompanyWe are a leading commercial investment company prioritizing asset base protection and growth for community benefit.Job DescriptionLead a commercial development team to drive sales growth and strengthen client relationships in key markets. Key Responsibilities:Develop and execute business development strategies to achieve sales...

THE OPPORTUNITY:Does providing exceptional customer satisfaction matter to you? Are you energetic, motivated, calm in a storm, and sales savvy? Understand the needs of others? If so, we have the role for youThis is a challenging, but hugely rewarding position; you're the "cheerful face on the end of the phone" for NZME customers. Sound like you? The...

Role OverviewThe Head of Customer Retention & Loyalty plays a pivotal role in our organisation, focusing on the development and execution of strategies that significantly enhance customer retention, loyalty, and lifetime value. This newly created role reports into the Executive GM of Access and oversees the creation and implementation of comprehensive...

As a Senior Associate, CRM Marketing, you will have the opportunity to work with a talented team of marketers to create strategic programs and communications to increase retention and engagement of our customers. You will report to our Manager of Retention Marketing and focus on critical segments across the customer lifecycle, identifying ways to surface the...

As a key member of our team, you'll oversee the creation and implementation of comprehensive retention strategies, working collaboratively with various teams across the business, ensuring that retention efforts align with company-wide goals.The successful candidate will have extensive (15+ years) experience in retention or marketing roles, with expertise in...

Chorus Nz Limited is in an exciting space right now, with a new strategy in place to move from being the great network builder to the great network operator. We embrace our mindsets of 'be bold, ignite growth', 'honour our past, reimagine our future', and 'connect communities, empower people'.We're looking for a talented individual to join our senior...

Unlocking Customer PotentialXero is a cloud-based accounting software company that empowers small businesses to succeed. Our customer success team plays a vital role in helping our customers achieve their goals, while driving advocacy for Xero through delivering exceptional experiences.Your Key ResponsibilitiesLead a group of specialists, providing guidance,...

Job DescriptionAs a Customer Success Manager (ANZ), you will be responsible for leading the ANZ Customer Success Team to achieve key performance indicators related to customer activation, retention, and revenue growth. This includes developing and implementing effective retention strategies, collaborating with cross-functional teams, and monitoring customer...

Our mission at Xero is to empower small businesses to succeed. To achieve this, we are building a world-class Customer Success Team. As a key member of this team, you will play a critical role in driving customer retention, satisfaction, and growth.The Customer Success (CS) People Lead sits within the Customer Experience (CX) function and leads a group of...

About UsWe are a leading commercial investment company focused on asset base protection and growth for community benefit.Job OverviewLead a commercial development team to drive sales growth and strengthen client relationships in key markets.Key ResponsibilitiesDevelop and execute business development strategies to achieve sales targets.Build and maintain...

**Customer Retention: The Key to Success**A successful customer retention strategy is crucial for any business looking to drive growth and revenue. At Chorus, we understand the importance of retaining our customers and have created a dedicated role to oversee this critical function.Head of Customer Retention & Loyalty LeaderThis exciting opportunity will see...