Network Support Professional

5 days ago


Tauranga, Bay of Plenty, New Zealand Tech Domain Full time

About the Role

The Tech Domain is looking for a skilled Network Support Professional to join our team of freelance experts. As a Network Support Professional, you will be responsible for delivering high-quality network support services to clients in your area.

This freelance opportunity allows you to work on a contractual basis, either hourly or daily/half-day. You will be required to perform L1 & L2 IT/Networking related tasks such as desktop support, server/rack part replacement, hardware installation, and on-site assistance (console access Router/Switch/Firewall, etc.).

Responsibilities

  • Deliver high-quality network support services to clients in your area.
  • Work on a contractual basis, either hourly or daily/half-day.
  • Perform L1 & L2 IT/Networking related tasks such as desktop support, server/rack part replacement, and hardware installation.
  • Provide on-site assistance (console access Router/Switch/Firewall, etc.) and remote support.

Requirements

  • Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and support for various third-party applications on Windows platforms.
  • Professionally trained & certified in IT Infrastructure Library & Windows Server Administration.
  • Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.
  • Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices.


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