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IT Service Desk Analyst

1 week ago

Christchurch, Canterbury, New Zealand Tait - New Zealand Full time
Required Skills and Qualifications
To be successful in this role, you will require the following skills and qualifications:
• NZQA Level 5 Diploma or higher majoring in Electronics, Computing, Software, Technical Support, or Networking Technologies.
• CCNA qualification would be favourable.
• Have completed ITIL foundation certification or have at least 2 years' experience in an ITIL based Service Desk or Call Centre;
• Experience of Radio, Telco, or IP network management technicians or field support would be favourable.
• Excellent oral and written communication skills, delivered in an effective and professional manner via phone, chat apps, email, conference calls, technical documentation, or in-person.