Mountain Retail Specialist
5 days ago
**Role Overview**
We are seeking a skilled and enthusiastic individual to join our retail team as a Retail Assistant. This is an exciting opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service, sharing your passion and knowledge of our products with guests, and contributing to the success of our retail stores.
**Responsibilities:**
- Provide exceptional customer service, answering questions and addressing concerns in a friendly and professional manner
- Share your knowledge and passion for our products with guests, helping them find the perfect items for their needs
- Maximise sales by identifying opportunities to upsell and cross-sell products
- Manage the layout and displays of the Retail store, ensuring a visually appealing and engaging environment for guests
**Requirements:**
- Previous experience in a retail environment, preferably in a similar industry such as skiing or snowboarding
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues
- Good mathematical skills, accuracy, and attention to detail, with the ability to handle cash transactions efficiently
- Previous experience using Point of Sale (POS) systems
- Willingness and flexibility to assist other departments as and when required
**Benefits:**
- A 3 Peak winter season pass (Full Time crew)
- Discounted day passes at other ski areas
- Transport to/from mountains
- Fantastic wellbeing support for all staff
- Nutritional hot crew meals each day (Discounted)
- Discounts at many local eateries, bars, breweries, and retail outlets
- Discounts on mountain
- Regularly organised social activities off mountain
- Cool recognition programmes with prizes
- Earn and learn – free ski lessons (Full Time crew)
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