Mobile Mortgage Solutions Consultant

4 days ago


Auckland, Auckland, New Zealand Anz Full time
About ANZ
At ANZ, we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Maori Strategy called Takiri-A-Rangi.
This includes increasing representation of Maori and Pasifika people at ANZ.

About the Role

As a Mobile Mortgage Manager, you'll work closely with customers to understand their home lending needs and provide expert guidance to help them achieve their goals. This role requires excellent communication and relationship-building skills, as well as a deep understanding of the home buying process and industry trends. You'll also have the opportunity to develop new business and foster collaborative internal relationships across Personal, Business and Private Banking to ensure delivery of seamless customer experience.

Your Responsibilities

You'll be responsible for providing QFE advice propositions to customers needing Home Lending advice, identifying and meeting customer's long-term and short-term needs through the provision of ANZ's range of home loan products, and guiding and assisting customers through each step of the Home Buys journey, delivering exceptional service resulting in customer advocacy. You'll also proactively manage business development activity, risk frameworks and legislative requirements.

Your Skills and Qualifications

To succeed in this role, you'll need superior home lending and risk management skills, proven experience in Business Banking, prior experience in developing strong relationships in a customer-focused role, and a high level of knowledge on home buying process and industry. Excellent communication skills both written and oral are also essential, as well as a positive attitude with a growth mindset. National Certificate in Financial Services (Financial Advice) (Level 5) or equivalent is preferred but not essential.
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