Case Management Specialist

5 days ago


Christchurch, Canterbury, New Zealand Resolution Life Full time

Job Description

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This is a challenging and rewarding role that requires a high level of organizational and communication skills. The successful candidate will be responsible for managing a portfolio of active claims and ensuring compliance with policy terms.

About the Team

You will be part of a dynamic team that works collaboratively to achieve outstanding results. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the community.

Your Key Responsibilities

  1. Manage a portfolio of active claims, liaising with claimants to establish clear recovery plans and providing ongoing support.
  2. Evaluate medical conditions, review financial information, and ensure compliance with policy terms.
  3. Work closely with internal stakeholders to resolve complex claims issues and improve outcomes for our customers.

What We Offer

We offer a range of benefits, including a competitive salary, comprehensive onsite training, and opportunities for career advancement.



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