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Senior Technical Operations Manager

2 weeks ago

Queenstown, New Zealand Synapxe Full time

Company Overview

Synapxe is a leading HealthTech agency driving innovation in healthcare technology. As a trusted partner, we connect people and systems to create intelligent solutions that improve health outcomes.

Job Description

This role reports to the CIO Office and is responsible for ensuring the smooth operation of clinical systems and applications. The ideal candidate will have strong analytical skills and be able to work independently to troubleshoot issues and provide recommendations for improvement.

Key Responsibilities

  • Troubleshoot medical device and clinical system events, incidents, and problems
  • Collaborate with business users, system owners, and vendors to resolve issues
  • Evaluate medical vendor devices and solutions, and select suitable systems for the organization
  • Transition projects from implementation to operational maintenance

Requirements

  • Bachelor's degree in Industrial and System Engineering, Computer Science, or Information Technology
  • At least 5 years of experience in system operation support
  • Strong problem analysis and resolution skills
  • Good coordination skills within the team and across departments

What We Offer

A dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact in healthcare.