Automotive Operations Manager
1 week ago
**About Us**
Volkswagen Group Singapore is a subsidiary of Porsche Holding Salzburg, which is fully owned by the Volkswagen Group.
The company's portfolio includes various automotive brands such as Volkswagen Passenger Cars, ŠKODA, Cupra, Das WeltAuto, and Volkswagen Commercial Vehicles.
Job Description:
We are seeking an experienced professional to lead our sales administration team. The successful candidate will have a proven track record in sales operations management and possess excellent leadership skills.
In this role, you will be responsible for managing and supervising all sales administration activities, supporting the sales departments in achieving their objectives, and enhancing customer satisfaction.
Key responsibilities include:
- Leadership: Leading and supporting a team of 4, developing the technical and soft skills of team members, ensuring seamless communication between other departments and external business partners.
- Process Improvements: Enhancing process improvement and re-engineering, focusing on automation in cooperation with the IT department.
- Sales Operations Support and Management: Overseeing sales administration processes, COE bidding process, overseeing inventory & vehicle allocation, monitoring and managing vehicle stock levels, ensuring compliance of all documents with legal framework, company policies, and PDPA.
- Finance & Payment Activities: Collaborating with finance team to ensure timely processing of payments, assisting in managing accounts receivable related to vehicle sales, overseeing incentives, discounts, and promotional pricing structures, preparing and ensuring accuracy on sales teams' commission and incentive.
- Reporting and Data Management: Reporting preparation (for LTA, COE impact and others).
Requirements:
- Bachelor's degree in Business / Management, or a related field.
- Minimum 5 years of relevant experience in sales operations / administration in automotive, including 3 years in a managerial or supervisory role.
- Strong planning and organizing skills.
- Proven good leadership skills.
- Independent and self-motivated.
- Problem-solving skills and the ability to think critically.
- Meticulous.
- Strong communication skills, both in written and verbal.
- Proficient in Microsoft Office (advanced Excel) and data processing tools.
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