Resort Services Coordinator

2 weeks ago


Queenstown, New Zealand Travel + Leisure Co Full time

**Job Summary**

We're seeking an experienced and enthusiastic individual to join our team as a Guest Service Generalist. As a key member of our front office team, you'll play a crucial role in delivering exceptional service to our owners and guests.

**Responsibilities**

  1. Customer Service: Provide friendly and efficient service to owners and guests, responding promptly to their needs and requests.
  2. Front Desk Operations: Manage check-in and check-out procedures, handle cash transactions, and maintain accurate records.
  3. Food and Beverage Services: Assist with meal preparation and service, maintaining high standards of presentation and quality.
  4. Housekeeping and Maintenance: Ensure guest accommodation and common areas are clean, comfortable, and well-maintained.

**Requirements**

  • Relevant work experience or a relevant qualification at level 4 or above.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible roster, including weekends, evenings, and school holiday periods.

**Benefits**

  • A competitive hourly rate.
  • Opportunities for professional development and career growth.
  • Discounted hotel stays and other perks.


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