Technical Services Specialist
7 days ago
Job Title: Systems Support Professional
Company Overview
Sourced It Recruitment is a reputable organization that provides expert IT services to businesses in the region.
We take pride in our commitment to delivering high-quality solutions that meet the unique needs of our clients.
Job Description
The successful candidate will be responsible for delivering IT solutions and support to a diverse client base across the region.
This will involve ensuring system integrity, meeting client technology plans, and providing timely problem resolution.
The role requires regular travel within the region, facilitating face-to-face interactions that foster strong client relationships and high satisfaction levels.
Key Responsibilities:
- Deliver IT solutions and support to a diverse client base
- Ensure system integrity and meet client technology plans
- Provide timely problem resolution and maintain a high level of customer satisfaction
- Travel regularly within the region to facilitate face-to-face interactions
Requirements
To succeed in this role, you will need to possess:
- A relevant Bachelor's degree in a related field
- At least 2 years of experience as a Systems Engineer, preferably within an MSP
- A wide range of technical skills and knowledge across Microsoft, Google, ERP systems, and accounting systems
- The ability to work across multiple client accounts, prioritizing their needs and delivering great outcomes
- The ability to articulate technical issues in simple terms, ensuring clarity and effective client communication
- Professionalism, calmness under pressure, and excellent customer-focused skills
Benefits
We offer a comprehensive benefits package, including:
- A competitive salary range
- A comprehensive health insurance plan
- An employee assistance program
- A social environment that fosters personal and professional growth
What We Offer
In this role, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the success of our clients.
We are committed to creating a stimulating workplace environment that supports the growth and development of our employees.
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