Incident Management Specialist

Job DescriptionWe are seeking a highly skilled Cloud Support Specialist with expertise in incident management to join our team. As a key member of our support team, you will be responsible for providing critical incident response and account ownership for our customers.

Tangram seeks an experienced and highly skilled Critical Incident Manager to oversee the management of critical incidents and ensure seamless responses to security alerts.This role requires strong analytical and problem-solving skills, with the ability to think critically and make sound decisions under pressure. As part of our dedicated Operations team, you...

About the RoleAWS Support is looking for a leader with a strong background in incident management and customer ownership to provide incident response and account ownership for our most critical customers. You will play a pivotal role in driving the resolution of large-scale customer-impacting incidents and collaborating with engineering teams to resolve...

Incident Management Engineer, AWS Incident Detection and ResponseDESCRIPTIONSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.The AWS...

Company OverviewAWS Support is a team within Amazon Web Services that provides world-class support to customers. Our goal is to ensure that customers have the best possible experience with AWS services.We are looking for an Incident Management Engineer to join our team in Auckland & Wellington, who will be responsible for providing incident response and...

Cyber Crime is a business-centric cybersecurity organisation that provides managed cybersecurity solutions and services that make a real difference to the cyber resilience of our customers' organisations.About the RoleWe are seeking an experienced Incident Response Manager to lead the team in delivering cybersecurity excellence for our valued customers. You...

Tangram's Customer Service Liaison – Security Operations plays a crucial role in ensuring the safety and security of our clients. This individual will be responsible for managing a variety of security alerts, ensuring swift, effective responses to incidents, and maintaining the highest levels of customer service.This is an exciting opportunity to work in a...

Key ResponsibilitiesThe successful candidate will be responsible for:Reviewing, triaging and managing security incidents for enterprise customers;Continuously monitoring security alerts from various systems and tools;Responding to security incidents by conducting thorough investigations and implementing remediation actions;Generating detailed reports on...

Qualifications and RequirementsTo be successful in this role, you must have:A tertiary qualification in Computer Science, Information Technology, Engineering, or demonstrated experience.At least 3 years of experience in a similar role with hands-on support experience, including ITIL principles and experience using an incident management tool.Excellent...

About the RoleWe are seeking a skilled Platform Specialist to join our team, responsible for providing Level 2 application support to internal teams and ensuring issues are resolved promptly and effectively.Key ResponsibilitiesProvide technical support to operational staff, drivers, and vendors.Engage in the design, development, and optimisation of...

About the JobThis is a challenging opportunity for a highly skilled Technical Support Specialist to join our team, supporting our fleet operations and ensuring that our platforms meet the highest standards of reliability, scalability, and performance.Key ResponsibilitiesDesign, develop, and optimise platforms to meet business needs.Collaborate with...

About EngineeringukEngineeringuk is a global company that provides cloud-based services to its customers. We are looking for an experienced professional to join our team as an Incident Management Engineer.

We're looking for a highly skilled professional to join our team as a Security Operations Lead. In this role, you'll be responsible for developing, implementing, and managing the organisation's security strategies and programs.Key responsibilities include:Developing and implementing robust security policies, protocols, and procedures.Ensuring compliance with...

About the PositionWe are seeking an accomplished health and safety professional to join our Safety & Wellbeing (S&W) Lead Team as a Wellbeing and Risk Management Specialist.This key role is responsible for managing critical incidents, conducting risk assessments, and developing practical safety controls. The successful candidate will have a strong background...

RequirementsExcellent communication and interpersonal skills to convey technical information to various stakeholders.Strong analytical and problem-solving skills to deliver results and drive process improvements.A minimum of 3 years of experience in a similar role with hands-on support experience, including ITIL principles and experience using an incident...

Here at WM New Zealand Ltd we do much more than collect residential or commercial waste.We are New Zealand's leading resource recovery, recycling and waste management provider who are committed to safeguarding our beautiful environment.This is done through sustainable management of our valuable resources.Put simply, sustainability is what we doJob...

Role OverviewThis role involves working as a Platform Infrastructure Manager to support our operations teams and ensure the smooth functioning of our platforms.Main ResponsibilitiesThe successful candidate will be responsible for:Designing, developing, and optimizing platforms to meet the needs of our operations teams.Providing technical support to internal...

About the TeamThe Customer Tribe works across ASB Bank to drive automation for various initiatives through specialist software like Pega. Our platform is a diverse group of collaborative experts who love enabling automation and making life easy for ASBers and our customers.As a Senior Software Engineer, you'll be part of this team and contribute to...

Job OverviewWe are seeking a skilled Network Security Specialist to join our team at Defend Limited. As a Senior Network Security Engineer, you will be responsible for managing and maintaining network security operations to ensure the protection of our clients' critical infrastructure.About the Role:As a key member of our team, you will provide operational...

Company OverviewWaste Management NZ Limited is a leading provider of resource recovery, recycling and waste management services in New Zealand. We are committed to safeguarding our beautiful environment through sustainable management of valuable resources.Salary and BenefitsCompetitive salary commensurate with experience and opportunities for professional...