Leader of Recovery Services
6 days ago
Exceptional Service Delivery Leader
">We are seeking a highly skilled leader to oversee a number of Team Leaders, ensuring they are focused on delivering exceptional service to our clients.
">About the Position">In this role, you will lead the delivery of recovery services to clients who require intensive or extensive support due to complex physical, mental health, or individual needs.
">Our goal is to provide holistic support during critical periods following an injury, empowering our clients to achieve the best possible outcomes.
">If you are a passionate and experienced leader, committed to driving performance and great customer outcomes, we encourage you to apply.
">Key Accountabilities">- Lead multiple teams to deliver exceptional service and achieve excellent outcomes.
- Collaborate with stakeholders to develop and implement strategies that improve client outcomes.
- Maintain a culture of excellence within the team, promoting continuous improvement and innovation.
- Foster strong relationships with clients, partners, and stakeholders to deliver seamless service delivery.
- Stay up-to-date with industry trends and best practices, applying knowledge to drive service excellence.
As a leading provider of injury support services, we strive to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.
">Our organisation values diversity, inclusion, and equity, welcoming candidates from every background.
">We believe in fostering a culture of excellence, where employees can grow and thrive.
">Benefits">The appointing salary range for this role is approximately $117,700 - $150,000 with appointment depending on skills and experience.
">ACC also offers an additional 9% superannuation.
">We provide a comprehensive benefits package, including opportunities for professional growth and development.
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