Leader of Recovery Services

6 days ago


Christchurch, Canterbury, New Zealand New Zealand Government Full time

Exceptional Service Delivery Leader

">

We are seeking a highly skilled leader to oversee a number of Team Leaders, ensuring they are focused on delivering exceptional service to our clients.

">About the Position">

In this role, you will lead the delivery of recovery services to clients who require intensive or extensive support due to complex physical, mental health, or individual needs.

">

Our goal is to provide holistic support during critical periods following an injury, empowering our clients to achieve the best possible outcomes.

">

If you are a passionate and experienced leader, committed to driving performance and great customer outcomes, we encourage you to apply.

">Key Accountabilities">
  1. Lead multiple teams to deliver exceptional service and achieve excellent outcomes.
  2. Collaborate with stakeholders to develop and implement strategies that improve client outcomes.
  3. Maintain a culture of excellence within the team, promoting continuous improvement and innovation.
  4. Foster strong relationships with clients, partners, and stakeholders to deliver seamless service delivery.
  5. Stay up-to-date with industry trends and best practices, applying knowledge to drive service excellence.
">About ACC">

As a leading provider of injury support services, we strive to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.

">

Our organisation values diversity, inclusion, and equity, welcoming candidates from every background.

">

We believe in fostering a culture of excellence, where employees can grow and thrive.

">Benefits">

The appointing salary range for this role is approximately $117,700 - $150,000 with appointment depending on skills and experience.

">

ACC also offers an additional 9% superannuation.

">

We provide a comprehensive benefits package, including opportunities for professional growth and development.



  • Christchurch, Canterbury, New Zealand Accident Compensation Corporation Full time

    Customer focused leadershipOperational service delivery manager.Flexible location within South IslandOpportunity to join our Partnered Recovery team as a Client Service Leader.Mō te tūranga mahi | About the roleIn the role, you will oversee a number of Team Leaders, ensuring they are focused on achieving excellent outcomes for our clients.The Partnered...


  • Christchurch, Canterbury, New Zealand New Zealand Government Full time

    Customer focused leadershipOperational service delivery manager.Flexible location within South IslandMō te tūranga mahi | About the roleIn the role of Client Service Leader, you will oversee a number of Team Leaders, ensuring they are focused on achieving excellent outcomes for our clients. The Partnered Recovery team is dedicated to partnering with...


  • Christchurch, Canterbury, New Zealand New Zealand Government Full time

    Customer focused leadershipOperational service delivery manager.Flexible location within South IslandMo te turanga mahi | About the roleIn the role of Client Service Leader, you will oversee a number of Team Leaders, ensuring they are focused on achieving excellent outcomes for our clients.The Partnered Recovery team is dedicated to partnering with clients...


  • Christchurch, Canterbury, New Zealand Change Grow Live Full time

    About UsAt Change Grow Live, we believe in the potential of every individual to overcome their challenges and achieve a better life. Our mission is to provide holistic support and empowerment to those affected by substance misuse, helping them to grow, recover, and thrive.The RoleWe are seeking an experienced and passionate Recovery Coordinator to join our...


  • Christchurch, Canterbury, New Zealand Change Grow Live Full time

    Serving Our CommunityAt Change Grow Live, we are deeply committed to serving our community and making a positive impact on the lives of those affected by substance misuse. Our Recovery Coordinators play a vital role in delivering high-quality services, helping individuals to overcome their challenges and achieve a brighter future.Role OverviewThis is a...

  • Recovery Coordinator

    17 hours ago


    Christchurch, Canterbury, New Zealand Change Grow Live Full time

    OverviewBelieve in People?The best people have one thing in common.They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users.We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options.Our core values - 'Be open, be...


  • Christchurch, Canterbury, New Zealand Change Grow Live Full time

    OverviewBelieve in People?The best people have one thing in common.They care.At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be...


  • Christchurch, Canterbury, New Zealand Change Grow Live Full time

    Company OverviewAt Change Grow Live, we are driven by the belief that people can make a meaningful difference in the lives of others. We offer a safe and supportive environment where individuals can work collaboratively to identify the best treatment and care options.We value open communication, compassion, and bold actions as our core principles. These...


  • Christchurch, Canterbury, New Zealand New Zealand Government Full time

    Recovery Services Leader">This leadership role is responsible for overseeing the delivery of recovery services to clients who require intensive or extensive support due to complex physical, mental health, or individual needs.">About the Role">In this position, you will lead a team of professionals dedicated to providing holistic support during critical...


  • Christchurch, Canterbury, New Zealand Change Grow Live Full time

    About the RoleWe are seeking an experienced professional to join our team as a Substance Misuse Coordinator. This exciting opportunity is ideal for someone who is passionate about making a meaningful difference in the lives of individuals affected by alcohol use.Your primary responsibility will be the caseload management of service users who require tailored...


  • Christchurch, Canterbury, New Zealand Accident Compensation Corporation Full time

    About the RoleIn this key leadership position, you will be responsible for overseeing a team of Team Leaders, ensuring they are focused on delivering exceptional customer outcomes. The role requires a strong commitment to improving the employee and customer experience.The Partnered Recovery team is dedicated to partnering with clients who need intensive or...


  • Christchurch, Canterbury, New Zealand Grounds & Services Limited (Gsl) Full time

    OverviewGrounds & Services Limited (Gsl) is a dynamic business seeking a Strategic Financial Leader to join its team. As a key member of the senior management team, you will be responsible for providing financial oversight, supporting strategic decision-making, and contributing to the continued growth of the company.About the OpportunityThis full-time...


  • Christchurch, Canterbury, New Zealand New Zealand Government Full time

    About UsKo ta to matou whakakitenga he renarena i te taura here tangata mo Aotearoa whanui, kia mimiti nga ahuatanga whara hei whakaawe i te oranga tangata.We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who...


  • Christchurch, Canterbury, New Zealand Tend Health Ltd Full time

    About Tend Health LtdWe're redefining the way healthcare is delivered, focusing on convenience, accessibility, and warmth. Our team is passionate about empowering patients and shaping the future of primary care.Job RequirementsThis role requires a dynamic leader who thrives on collaboration and innovation, with a proven track record in delivering...


  • Christchurch, Canterbury, New Zealand University Of Canterbury Full time

    Role OverviewThe University of Canterbury seeks a visionary leader to spearhead its academic innovation efforts, driving the development and delivery of engaging, innovative, and future-focused learning solutions across blended and fully online courses and programmes.About the RoleThis senior position will oversee the Future Learning and Development team,...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    **Key Responsibilities**The primary purpose of this position is to act as a point of contact and manage customer and contractor escalation, providing administration assistance to the Resource Recovery team. Key responsibilities include:Providing exceptional customer service and resolving issues efficientlyMaintaining accurate records and reportsDeveloping...


  • Christchurch, Canterbury, New Zealand Rydges Hotels Limited Full time

    About the Role: We are seeking a Hospitality Leader to join our team at Rydges Hotels Limited. As a key member of our leadership team, you will be responsible for overseeing food and beverage service, handling guest enquiries and complaints professionally, and assisting in running a large team.


  • Christchurch, Canterbury, New Zealand Christchurchairport Full time

    About the RoleWe are seeking an experienced customer service leader to join our team as Customer Services Duty Manager. As a key member of our leadership team, you will be responsible for ensuring that our customer service standards are met and exceeded.You will thrive on being responsible for:Ensuring that all customer interactions are handled...

  • Nurse Clinical Leader

    8 hours ago


    Christchurch, Canterbury, New Zealand Change Grow Live Full time

    Senior Nurse Specialist Opportunity:We are recruiting a Senior Nurse Specialist to join our multidisciplinary team at Change Grow Live. This is an exciting opportunity for an experienced nurse to lead the nursing team and contribute to the development of our services.Your Key Responsibilities:Lead the nursing team to deliver specialist clinical interventions...


  • Christchurch, Canterbury, New Zealand Inland Revenue Full time

    Job DescriptionThis is an exciting opportunity to join our team as a Solicitor (L1) in Christchurch. As a key member of our Legal Services team, you will be responsible for representing the Commissioner in court, drafting legal documents, and providing advice on debt matters.Key responsibilities include:Representing the Commissioner in court...