Client Service Leader, Partnered Recovery PI
1 week ago
- Customer focused leadership
- Operational service delivery manager.
- Flexible location within South Island
Opportunity to join our Partnered Recovery team as a Client Service Leader.
Mō te tūranga mahi | About the role
In the role, you will oversee a number of Team Leaders, ensuring they are focused on achieving excellent outcomes for our clients.
The Partnered Recovery team is dedicated to partnering with clients who need intensive or extensive one-on-one support due to complex physical, mental health, or individual needs. We aim to provide holistic support during critical periods following an injury.
If you are a customer-focused leader passionate about consistency, collaboration, and integrating teams to deliver exceptional service, we encourage you to apply.
The appointing salary range for this role is approximately $117,700 – $150,000 with appointment depending on skills and experience. ACC also offers an additional 9% superannuation.
For further information about the role, please click on Client Service Leader position description.
Nga Pūkenga Motuhake | Important Skills
- Strong leadership experience leading multiple customer-facing teams.
- Commitment and desire to improve the employee and customer experience.
- Passion and focus for consistency and collaboration.
- Demonstrated track record of driving performance and great customer outcomes.
- A mindset of continuous improvement.
- Knowledge of the NZ Disability Strategy would be advantageous.
Mō mātou | About us
Ko tā tō mātou whakakitenga he renarena i te taura here tangata mō Aotearoa whānui, kia mimiti ngā āhuatanga whara hei whakaawe i te oranga tangata.
Our vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.
We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work.
Our strategy, Huakina Te Rā is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Māori and achieving equitable wellbeing outcomes for Māori.
The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.
More information available here on Our strategy | Huakina Te Rā. Here is where you can find more about ACC and the work we do.
Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.
Rā Kati | Applications close
Applications will close at 11.55pm Wednesday 19 March, 2025. Applications must be submitted through our Career Website.
Should you encounter any accessibility issues when submitting your application, please contact us at hrhelp@acc.co.nz.
Late applications will not be accepted.
#J-18808-Ljbffr-
Christchurch, Canterbury, New Zealand New Zealand Government Full timeCustomer focused leadershipOperational service delivery manager.Flexible location within South IslandMō te tūranga mahi | About the roleIn the role of Client Service Leader, you will oversee a number of Team Leaders, ensuring they are focused on achieving excellent outcomes for our clients. The Partnered Recovery team is dedicated to partnering with...
-
Christchurch, Canterbury, New Zealand New Zealand Government Full timeCustomer focused leadershipOperational service delivery manager.Flexible location within South IslandMo te turanga mahi | About the roleIn the role of Client Service Leader, you will oversee a number of Team Leaders, ensuring they are focused on achieving excellent outcomes for our clients.The Partnered Recovery team is dedicated to partnering with clients...
-
Service Leadership Manager
6 days ago
Christchurch, Canterbury, New Zealand New Zealand Government Full timeAbout UsKo ta to matou whakakitenga he renarena i te taura here tangata mo Aotearoa whanui, kia mimiti nga ahuatanga whara hei whakaawe i te oranga tangata.We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who...
-
Client Success Partner
6 days ago
Christchurch, Canterbury, New Zealand Focus On Life Biz Full timeAbout Focus On Life Biz: We're a global company dedicated to helping ambitious professionals achieve their goals. As a Client Success Partner, you'll play a critical role in delivering exceptional results and driving business growth.Role HighlightsThis role offers:The freedom to work from home and design your own schedule.A performance-driven environment...
-
Client Services Coordinator
2 days ago
Christchurch, Canterbury, New Zealand QJumpers Recruitment Services Full timeAbout Our TeamCraigs Investment Partners is a multi-award-winning investment advisory firm, one of the largest in New Zealand. We have 20 offices across the country and over 600 employees, offering solutions and advice to both private investors, corporate, and institutional clients.We pride ourselves on creating an environment where our people feel they...
-
Recovery Support Specialist
3 days ago
Christchurch, Canterbury, New Zealand Change Grow Live Full timeAbout UsAt Change Grow Live, we believe in the potential of every individual to overcome their challenges and achieve a better life. Our mission is to provide holistic support and empowerment to those affected by substance misuse, helping them to grow, recover, and thrive.The RoleWe are seeking an experienced and passionate Recovery Coordinator to join our...
-
Substance Misuse Recovery Coordinator
3 days ago
Christchurch, Canterbury, New Zealand Change Grow Live Full timeServing Our CommunityAt Change Grow Live, we are deeply committed to serving our community and making a positive impact on the lives of those affected by substance misuse. Our Recovery Coordinators play a vital role in delivering high-quality services, helping individuals to overcome their challenges and achieve a brighter future.Role OverviewThis is a...
-
Client Services Associate
1 day ago
Christchurch, Canterbury, New Zealand Craigs Investment Partners Full timeThe Job DescriptionCraigs Investment Partners is seeking a highly skilled and experienced Private Wealth Assistant to join our team. As a key support function, you will be responsible for providing exceptional administrative support to our Investment Advisers and contributing to the growth and success of our business.Your Key ResponsibilitiesProviding...
-
Recovery Coordinator
3 days ago
Christchurch, Canterbury, New Zealand Change Grow Live Full timeOverviewBelieve in People?The best people have one thing in common.They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users.We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options.Our core values - 'Be open, be...
-
Client Service and Sales Professional
3 hours ago
Christchurch, Canterbury, New Zealand Co-Operators Full timeAbout UsCo-Operators is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.Our Distribution Team Aspires To Be The Leader In Client Engagement Among Canadian InsurersWe strive to provide a seamless and personalized client experience through our knowledgeable and trusted team. The Associate...
-
Recovery Coordinator
5 days ago
Christchurch, Canterbury, New Zealand Change Grow Live Full timeOverviewBelieve in People?The best people have one thing in common.They care.At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be...
-
Client Services Specialist
1 week ago
Christchurch, Canterbury, New Zealand All Clear Group Full timeAbout UsOur business is a market leader in supporting Property Management firms, Real Estate Agents, Social & Community housing providers, Property developers, and others across the greater Auckland, Northland, Coromandel, Waikato, Bay of Plenty, Hawkes Bay, Wellington, and Canterbury regions in New Zealand. We are constantly innovating and regularly...
-
Operational Excellence Specialist
6 days ago
Christchurch, Canterbury, New Zealand New Zealand Government Full timeAbout the JobThis is an exciting opportunity to join our team as a Service Leadership Manager. You will be responsible for overseeing a number of Team Leaders, ensuring they are focused on achieving excellent outcomes for our clients.The Partnered Recovery team is dedicated to partnering with clients who need intensive or extensive one-on-one support due to...
-
Client Services Specialist
1 week ago
Christchurch, Canterbury, New Zealand All Clear Group Full timeOur business is a market leader in supporting Property Management firms, Real Estate Agents, Social & Community housing providers, Property developers, and others across the greater Auckland, Northland, Coromandel, Waikato, Bay of Plenty, Hawkes Bay, Wellington, and Canterbury regions in New Zealand. We are constantly innovating and regularly launching new...
-
Addiction Recovery Specialist
3 days ago
Christchurch, Canterbury, New Zealand Change Grow Live Full timeCompany OverviewAt Change Grow Live, we are driven by the belief that people can make a meaningful difference in the lives of others. We offer a safe and supportive environment where individuals can work collaboratively to identify the best treatment and care options.We value open communication, compassion, and bold actions as our core principles. These...
-
HR Business Partner
7 days ago
Christchurch, Canterbury, New Zealand Switched On Group Full time**Our Vision**We exist to proudly but humbly Enhance People's Environments. Our purpose-led and values underpinned approach drives us to put people at the centre of property maintenance and construction. We are a medium-sized business with large ambitions for our people, our customers, and the communities in which we operate.We are fast-paced, dynamic, and...
-
Occupational Health Partner
1 day ago
Christchurch, Canterbury, New Zealand Johnston Professional Ltd (Jpl) Full timeWe are seeking a highly skilled Health and Safety Business Partner to support our business growth. As a key member of our team, you will play a vital role in developing and implementing health and safety strategies that meet our clients' needs. Your expertise in quality and environmental management will be instrumental in driving our business forward. In...
-
Recovery Coach
2 minutes ago
Christchurch, Canterbury, New Zealand Chestnut Health Systems Inc Part timeChestnut Health Systems Inc is a trusted provider of behavioral and primary health care services in Central and Southern Illinois. Our mission is to deliver exceptional care to our patients, improving their quality of life and empowering them to reach their full potential.About Us:We are proud of our commitment to providing compassionate care and support to...
-
Client Service Director
1 day ago
Christchurch, Canterbury, New Zealand OMD New Zealand Full timeJob Title: Senior Account ManagerJoin us at OMD New Zealand and be part of a dynamic team that's shaping the future of media planning and client service.About the Role:We're seeking a highly skilled Senior Account Manager to lead our client service efforts and drive business growth. As a Senior Account Manager, you'll be responsible for developing and...
-
Recovery and Growth Manager
5 days ago
Christchurch, Canterbury, New Zealand Change Grow Live Full timeAbout the RoleWe are seeking an experienced professional to join our team as a Substance Misuse Coordinator. This exciting opportunity is ideal for someone who is passionate about making a meaningful difference in the lives of individuals affected by alcohol use.Your primary responsibility will be the caseload management of service users who require tailored...