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Store Performance Director

3 weeks ago

Auckland, Auckland, New Zealand COS Full time
Store Performance Director

This role is responsible for driving the commercial performance of an individual store. The Store Performance Director will lead a team of store managers to achieve excellent standards of service and sales performance.

Main Responsibilities:

  • Analyse selling information and take responsibility for the store sales performance.
  • Develop and implement plans to improve sales performance and customer satisfaction.
  • Oversee store operations, ensuring efficient running of the store.

Key Qualifications:

  • Good understanding of KPIs/selling reports, budgeting turnover and workforce hours.
  • Knowledge of Health & Safety standards.
  • Understanding of store operation routines (delivery, stock, inventory, etc.).
  • Good knowledge of best practice in employee relations.

Benefits:

  • 25% staff discount on all H&M Group brands.
  • Medical Leave, Annual Leave and Wellbeing benefits.