Store Director

3 weeks ago

Auckland, Auckland, New Zealand Jewellery Stylist Recruitment Full time

Jewellery Stylist Recruitment specializes in recruiting for the jewellery and watch industry throughout the UK and internationally. With an excellent reputation, we work with global jewellery and watch brands, providing high-caliber candidates and a bespoke recruitment experience. Based in London, we recruit throughout the UK and globally in regions such as the Middle East, America, Europe, and the Caribbean.

We have an exciting opportunity for a Store Director at an ELITE jewellers in New Zealand, set to open a brand-new boutique at a prime location in Auckland in the summer of 2025.

The purpose of the position is to lead the boutique performance by:

  • Personally contributing to sales and generating opportunities for oneself and for the Team
  • Creating sales opportunities inside and outside the salon whenever applicable
  • Leading the Sales Team by developing their skills and supporting each team member to expand his/her client's portfolio
  • Supervising and guiding the Team CRM development strategies and activities
  • Organising daily workload and time management

Sales Performances and business development

  • Drive and exceed sales performance supported by boutique business strategies and relevant KPI
  • Analyse the salon business to maximise sales results
  • Propose and implement strong 360 degree sales plans on monthly, quarterly, yearly basis and develop boutique sales activities with retail manager
  • Demonstrate sales leadership and train the team to represent the brand
  • Set smart objectives to the team with relevant KPI
  • Drive boutique high jewelry performances, act as a brand ambassador to build and strengthen relationships with VIP clientele and suss a new client pool
  • Represent the brand as a top Jewellerry Maison at the pinnacle of the luxury good industry, in department stores, during internal meetings, events and client meetings
  • Instruct and supervise the staff for best practice execution following company operating guidelines and procedures

Client Development & Client Experience

  • Enhance, execute exceptional client experiences and build long term client relationships
  • Ensure a smooth client experience through effective floor management, daily team feedbacks and cross functional collaboration
  • Identify and execute client development plan, clienteling initiatives and client follow up
  • Build, develop and maintain local and international client network

Leadership & Team (Staff) Development

  • Identify retail talents and recruit them
  • Act as an inspiring leader and a role model on a daily basis while creating a strong team spirit
  • Build trustful relationships across the organisation and particularly with the retail team
  • Manage individual sales drive, fostering high performance behaviors towards sales goals and follow each and every one daily tasks
  • Identify individual / team development training needs and communicate with retail manager
  • Convey company DNA and work values to the team, a high sense of responsibility, covering job training and Maison spirit, practices, duties to catch the right KPI results
  • Attract, develop and retain a high performing team through leading, coaching and training
  • Assist the retail manager in identifying and recruiting the most qualified candidates to meet the key business needs

Operations & Business Models

  • Uphold boutique operations, audit and inventory management
  • Constantly improve boutique flows and internal organisation
  • Ensure compliance of all Maison guidelines

Visa sponsorship and a relocation package is available for this position

Seniority level

Director

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail Luxury Goods and Jewelry

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