Customer Service Team Member
4 days ago
About the Company
">Southern District Health Board (New Zealand) is a leading healthcare provider dedicated to delivering excellent care to our community. We pride ourselves on being a values-driven organization, committed to providing patient-centered care that is equitable, sustainable, and of high quality.
About the Role
">We are seeking a highly skilled and experienced reception and administrative professional to join our team at Te Kāika Wellbeing Hub. As a key member of our team, you will be responsible for providing friendly, efficient, and professional reception and service support to our patients and staff.
">- ">
- Providing exceptional customer service and handling phone calls, emails, and face-to-face interactions with patients and staff.">
- Managing electronic and paper filing systems and procedures relevant to the Te Kāika Wellbeing Hub, ensuring quick access to information.">
- Coordinating meeting room bookings and providing administrative support for booked appointments.">
- Processing internal and external referrals to outpatient specialties.">
- Producing correspondence and reports related to referrals and other tasks as required.">
About You
">We are looking for a strong team player with excellent written and verbal communication skills. Our ideal candidate will have previous customer service experience, a strong understanding of Te Tiriti o Waitangi, and the ability to work well in a team environment.
">The successful candidate will also possess high attention to detail, excellent computer skills, and the ability to learn new software and systems quickly.
">If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, please apply now
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