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Mountain Cart Operations Manager
7 days ago
Job Overview:
In this exciting role, you will have the opportunity to shape the ultimate mountain experience by leading the daily operations of our luge ride. Your primary responsibilities include overseeing the luge simulator and other attractions, fostering positive relationships with guests, and prioritizing their comfort and enjoyment throughout their visit.
Your Key Tasks:
- Responsible for implementing established safety protocols and reporting incidents promptly, aiming to minimize disruptions to our guests' experience
- Collaborate closely with colleagues to promote a cohesive and supportive team environment, share best practices, and drive consistent high-quality service delivery
- Develop strong communication and interpersonal skills to connect with diverse guests, offering personalized support and recommendations to enhance their experience
