Medical Office Coordinator
5 days ago
About Our Client
Tangram is a busy and welcoming medical centre that prides itself on delivering top-quality care and service to their patients. We are dedicated to going the extra mile to ensure every patient and visitor feels valued and supported.
The Role
- As the Medical Receptionist, you will be the first point of contact for our patients and visitors, making you a pivotal part of our team.
- You will handle reception services, manage patient appointments, and provide administrative support to ensure the smooth operation of our practice.
Your Key Responsibilities
- Welcome patients and visitors with professionalism and warmth.
- Manage appointments and patient records efficiently.
- Answer calls promptly and handle inquiries with care.
- Ensure the waiting area is tidy and comfortable for all.
- Process patient payments, maintaining accuracy in invoicing and claims.
- Assist with general office duties, including mail management and document scanning.
- Uphold patient privacy and confidentiality at all times.
Our Requirements
- A friendly and approachable personality with excellent communication skills.
- Strong organisational abilities and attention to detail.
- Experience in a medical or customer-facing role is a bonus but not essential – training will be provided for the right candidate.
- A commitment to providing outstanding service and 'going the extra mile' for patients.
- A proactive team player who can adapt and thrive in a busy environment.
What We Offer
- A supportive and collaborative team environment.
- Opportunities for professional development and training.
- The chance to make a real difference in the lives of patients and their families.
- Competitive remuneration and benefits.
We are looking for an individual who shares our values and is passionate about delivering exceptional care to our community.
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