Store Manager
15 hours ago
We are seeking a highly skilled and experienced Store Manager to oversee the daily operations of our Burger Bonanza store in Christchurch. As a key member of our team, you will be responsible for ensuring exceptional customer service, staff management, and profitability.
Key Responsibilities- Operational Management: Oversee daily store operations, including opening and closing procedures, cash handling, and compliance with company policies.
- Team Leadership: Manage and motivate the store team, including recruitment, training, and staff scheduling to ensure optimal productivity and customer satisfaction.
- Customer Service Excellence: Maintain high levels of customer satisfaction by ensuring service quality and addressing customer queries and complaints professionally.
- Financial Management: Manage store budgets, control costs, monitor sales, and drive profitability by analyzing financial reports and implementing improvement strategies.
- Health & Safety Compliance: Ensure the store complies with health and safety regulations, food safety standards, and overall cleanliness.
- Inventory & Stock Control: Maintain optimal stock levels, manage inventory ordering, and reduce wastage by efficiently managing stock.
We are looking for someone who is passionate about delivering a great customer experience and can lead a team by example. You will have a hands-on approach and be comfortable working on the frontline as well as managing the business side of things.
Requirements- Minimum of 2 years' experience in a similar store management role, ideally within the fast-food or hospitality industry.
- Strong leadership skills with experience in team management and staff development.
- Proven ability to manage finances, including budgeting, cost control, and sales analysis.
- Excellent communication and interpersonal skills to interact effectively with staff and customers.
- Ability to work in a fast-paced environment and make decisions under pressure.
- Availability to work flexible hours, including weekends and holidays.
- A competitive salary package of $29-$32 per hour.
- Minimum 30-40 hours per week.
- Performance-based bonuses and incentives.
- Opportunities for career advancement within our growing company.
- Comprehensive training and ongoing development.
- Employee discounts on meals.
- A fun and dynamic work environment where your contributions are valued.
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