Store Manager

4 months ago

Christchurch, New Zealand Neve Jewels Group Full time

**Hours**: 40 hours per week, working any 5 out of 7 days, including public holidays and weekends.

**The Company**:
Established in 2018, here at Neve Jewels, we create made-to-order diamond jewellery with the support of talented craftspeople, bringing more than 200 years of experience to the realisation of our customers’ dreams. Be it a stunning ring, an elegant necklace or beautiful earrings, Neve Jewels craftspeople help people translate feelings into jewellery every day.

**About this role**: We are seeking an experienced and dedicated Store Manager to join our team. In this role, you will play a pivotal part in maintaining our brand's reputation for excellence and luxury while overseeing daily operations and driving sales.

Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers.

**How you’ll contribute**:
**Leadership and Team Management**:

- Lead and mentor the sales team to consistently achieve and surpass sales targets.
- Foster a positive and motivating work environment through collaboration and teamwork.

**Client Engagement and Consultation**:

- Ensure clients are greeted with warmth and professionalism, forging genuine relationships by attentively understanding their needs and preferences.
- Provide guidance to the sales team on effective client engagement and consultative sales techniques based on an existing Sales Journey.

**Product Knowledge**:

- Cultivate an in-depth understanding of our jewellery, including materials, design intricacies, and craftsmanship.
- Conduct training sessions to enhance the product knowledge and industry knowledge of sales consultants.

**Sales Performance**:

- Devise and execute sales strategies, ensuring that both individual and team sales targets and Key Performance Indicators are met.
- Encourage a consultative and customer-centric approach to sales.
- Understand and influence your store's Profit & Loss report.

**Customer Experience**:

- Maintain and elevate exceptional customer service standards, promptly addressing inquiries and concerns to ensure clients feel valued.
- Manage all client escalations for an exemplary outcome for all parties involved.

**Brand Ambassadorship**:

- Uphold and promote the essence of our brand through a polished appearance and a genuine passion for luxury jewellery.

**Visual Merchandising**:

- Oversee the presentation of merchandise in-store to ensure it aligns with our brand's aesthetics and visual standards.
- Collaborate with the visual merchandising team to create captivating displays that showcase our jewellery collections effectively.
- Ensure that all product displays, signage, and promotional materials are current and in excellent condition.

**Store Cleanliness and Organisation**:

- Lead efforts to maintain the cleanliness and organisation of the store, including display cases, common areas, and back-of-house spaces.
- Implement and enforce daily cleaning and tidying routines to create a welcoming shopping atmosphere.

**Inventory Management**:

- Work closely with the Operations Team to ensure accurate stock levels and minimise discrepancies and stock loss.
- Perform regular stock checks.

**Security and Loss Prevention**:

- Implement and enforce security protocols to safeguard merchandise and prevent theft.
- Collaborate with security personnel and management to address any security concerns or incidents promptly.

**Compliance**:

- Ensure that the store operates in full compliance with all relevant laws, regulations, and company policies.
- Oversee and facilitate training for the team to ensure they are knowledgeable about and adhere to all compliance requirements.

**Customer Feedback and Improvement**:

- Actively seek customer feedback regarding their in-store experiences and product offerings.
- Use customer insights to identify areas for improvement in store operations and customer service.

**Health and Safety**:

- Promote a safe working environment by ensuring that all employees adhere to health and safety guidelines.
- Take prompt action in response to any safety concerns or incidents.

**Store Maintenance**:

- Coordinate with maintenance and repair personnel to address any issues with store facilities or equipment promptly.
- Ensure that the store's physical infrastructure is well-maintained and aesthetically pleasing.

**Benefits**:

- Competitive salary
- Commission structure
- 20 days holiday per annum plus bank holiday pro rata
- Referral program
- Exclusive employee discount %
- Your personal milestones matter, enjoy a day off on your Birthday
- Play a pivotal role in cultivating a youthful & dynamic team culture in your location
- Synergise with the ANZ team to solve unique problems with bespoke solutions
- Be a valuable part of an honest, caring & hardworking team
- Partner with a global luxury brand on its journey of expansion across ANZ
- Elegant

  • The Fabric Store Christchurch

    2 days ago

    Christchurch, New Zealand The Fabric Store Full time

    About the Role: We are searching for a fabric-loving retail star to join us in the full-time role of Store Manager in our fabric store, located at The Tannery.  As a Store Manager, you'll be an experienced Leader who is both pro-active in achieving sales targets and passionate about providing a high level of customer service at all times. Reporting to the...

  • The Fabric Store Christchurch

    2 days ago

    Christchurch, New Zealand The Fabric Store Full time

    About the Role:  We are searching for a fabric-loving retail star to join us in the full-time role of Store Manager in our fabric store, located at The Tannery.  As a Store Manager, you'll be an experienced Leader who is both pro-active in achieving sales targets and passionate about providing a high level of customer service at all times.  Reporting to...

  • Support Manager

    1 day ago

    Christchurch, New Zealand Support Manager (2Ic) - Merivale Full time

    We are looking for a passionate Support Manager (2IC) to join and help lead our Merivale Store.Sunday to Thursday rosterWe are looking for an experienced and passionate leader, capable of ensuring smooth and efficient store operations that underpin a seamless customer experience, championing the Superette values and vision, and driving success and engagement...

  • Store Manager

    4 months ago

    Christchurch, New Zealand Majha Doaba Private Limited Full time

    For our Kebab Store - Kebab on Ferry, located at Woolston, Christchurch, we are seeking to hire a Store Manager who is able to work in a fast-paced and dynamic environment. The responsibilities will be as follows: - Controlling and managing the daily operations of the Kebab store to meet the financial goals of the business. - Ensuring that excellent service...

  • Store Manager

    1 month ago

    Christchurch, New Zealand H&M Full time

    Job Description As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management,...

  • Store Manager

    4 weeks ago

    Christchurch, New Zealand H&M Full time

    Job Description As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area.You ensure you have a Great Team and support its development.You work with succession planning, talent and leadership development and structured performance management,...

  • Store Manager

    3 days ago

    Christchurch, New Zealand H&M Full time

    Job DescriptionAs a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management,...

  • Store Manager

    1 month ago

    Christchurch, New Zealand H&M Full time

    As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on...

  • Store Manager

    4 months ago

    Christchurch, New Zealand Retailworld Resourcing Full time

    Monday to Friday x 40 hours per week - Closed during Christmas, New years and most public holidays - Homegrown NZ company **The Company**: Our client is a well established NZ brand with years of experience in their speciality retail & wholesale field. With 20 stores across the country our client has grown to be one of the largest suppliers in New Zealand...

  • Store Manager

    5 months ago

    Christchurch, New Zealand Retailworld Resourcing Full time

    Earn 10% QTR Bonus + Staff Outfits Provided + 40% Discount - Diverse and inclusive team with a passion for sustainabilty - Work with inspiring leaders and a brand that is growing **The Brand**: Our client is a global leader in fashion and apparel, operating for over 150 years. This is a forward-thinking brand that is inclusive, people-focused and also...

  • Store Manager

    5 months ago

    Christchurch, New Zealand Retailworld Resourcing Full time

    Earn Monthly Commission + 50% Discount - Christchurch CBD + Work life balance with no late nights! - Supportive culture working with an experienced team! **The Company**: Is a well-established leading menswear retailer who are owned and operated here in New Zealand. We are looking for a stand-out Store Manager to join their reputable brand here in the...

  • Store Manager

    2 months ago

    Christchurch, New Zealand Barkshire Ltd Full time

    **Your key tasks include**: Manage all aspects of product ordering, including selection and inventory levels, ensuring the stock weight of the store is sufficient and daily ordering levels are maintained within acceptable limits; Develop, implement and improve purchasing strategies to ensure product availability whilst collaborating with suppliers and...

  • Store Manager

    5 months ago

    Christchurch, New Zealand Retailworld Resourcing Full time

    Tuesday to Saturday - No late nights! - NZ Owned and Operated - Here in Christchurch - Help your customers feel confident and fashionable with every step they take! **The Company**: Our client is NZ owned and operated in Christchurch since the late 90’s! They pride themselves on sourcing the best footwear range from international and local brands,...

  • Store Manager

    4 weeks ago

    Christchurch, New Zealand The Warehouse Full time

    Company Description Are you ready to be part of something bigger than just a job?At The Warehouse Group, we're not just about retail – we're about making a positive impact on the lives of Kiwis every day.With a team of over 10,000 incredible individuals, we're dedicated to helping our customers live better and our communities thrive.What sets us apart?It's...

  • Store Manager

    3 days ago

    Christchurch, New Zealand The Warehouse Full time

    Company DescriptionAre you ready to be part of something bigger than just a job?At The Warehouse Group, we're not just about retail – we're about making a positive impact on the lives of Kiwis every day. With a team of over 10,000 incredible individuals, we're dedicated to helping our customers live better and our communities thrive.What sets us apart?...

  • Store Manager

    3 weeks ago

    Christchurch, New Zealand The Warehouse Full time

    Company DescriptionAre you ready to be part of something bigger than just a job?At The Warehouse Group, we're not just about retail – we're about making a positive impact on the lives of Kiwis every day. With a team of over 10,000 incredible individuals, we're dedicated to helping our customers live better and our communities thrive.What sets us apart?...

  • Store Manager

    1 month ago

    Christchurch, New Zealand Silver Skies Full time

    Management - Store (Retail & Consumer Products)Silvermoon has recently re-launched under new ownership, and we are expanding!We are looking for a Store Manager to join our passionate, dynamic team. Someone who is enthusiastic to lead and work as part of a team with a focus on providing excellent customer service.Our offering is a wide range of NZ and leading...

  • Store Manager

    3 weeks ago

    Christchurch, New Zealand Silver Skies Full time

    Management - Store (Retail & Consumer Products)Silvermoon has recently re-launched under new ownership, and we are expanding!We are looking for a Store Manager to join our passionate, dynamic team. Someone who is enthusiastic to lead and work as part of a team with a focus on providing excellent customer service.Our offering is a wide range of NZ and leading...

  • Assistant Store Manager

    2 months ago

    Christchurch, New Zealand New Balance New Zealand Ltd Full time

    _Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives...

  • Store Manager Wanted

    5 months ago

    Christchurch, New Zealand PURE PULP LIMITED Full time

    **Store Manager Wanted** Excellent opportunity to join a successful and well-established Christchurch-based retail company and become a part of a great team. We are passionate about creating plant based wholefoods and cold-pressed organic juices, superfood smoothies, smoothie bowls, tonics, Buddah bowls, raw slices, and fruit ice creams。 We are looking...