Asset Protection Specialist

7 days ago


Christchurch, Canterbury, New Zealand The Warehouse Full time

**Company Overview**

The Warehouse is a leading retailer in New Zealand, committed to providing excellent customer service and ensuring the safety of our staff and customers.

**Job Description**

We are seeking a vigilant and proactive Loss Prevention Officer to join our team. The successful candidate will be responsible for preventing theft and maintaining a safe working environment.

Key Responsibilities:

  • Monitor security cameras to detect any potential security breaches
  • Maintain a visible presence on the shop-floor to deter theft and ensure customer safety
  • Interact with customers and address their concerns in a professional and courteous manner
  • Upload events onto our crime reporting platform to ensure accurate records

This is a permanent full-time position with the following hours of work:

Sunday to Thursday: 4pm to 12:30am

Qualifications and Skills Required

We are looking for someone with experience in a customer-facing role, such as retail or hospitality. Good communication skills, a positive attitude, and a willingness to learn are essential.

In addition, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

About You

You should be comfortable standing for extended periods and have good physical stamina.

What We Offer

As a valued member of our team, you can expect:

  • Team Card: Access to discounts across our brands
  • Birthday Leave: A day of paid leave each year to celebrate your special day
  • Here for Good Leave: A day of paid leave each year to do good in your community
  • Career Progression: Opportunities to develop your skills and progress within the company


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