Executive Operations Manager

4 days ago


ManawatuWanganui, New Zealand Onestaff Full time

About the Role

We are seeking a highly skilled and experienced Executive Operations Manager to join our team at Onestaff. As Restaurant Manager, you will be responsible for overseeing daily operations, ensuring smooth service execution, and maintaining high standards of presentation and service.

Key Responsibilities:

  • Lead a team of Duty Managers and Part-Time employees to ensure seamless daily café and event service.
  • Maintain high standards of presentation and service for both daily operations and special events.
  • Oversee stock purchasing, storage, and rotation, ensuring cost targets are met.
  • Ensure compliance with responsible service of alcohol policies and address any issues immediately.
  • Maintain FOH equipment and facilities in good working condition.

Event Service Responsibilities:

  • Serve as the face of the venue during events, ensuring seamless execution from setup to completion.
  • Meet with clients on event days to confirm details, timings, and billing processes.
  • Work closely with the Events Manager and Head Chef to coordinate planning and delivery.

Leadership & Human Resources:

  • Manage, train, and support all FOH staff, fostering a positive and professional work environment.
  • Lead by example, providing direction and ensuring high service standards are upheld.
  • Support a culture of teamwork, information sharing, and continuous improvement.

Requirements:

  • 5+ years of hospitality management experience in FOH operations.
  • Strong leadership, organisational, and problem-solving skills.
  • Exceptional customer service skills with a proactive, solution-oriented mindset.
  • Strong adaptability and ability to manage changing responsibilities and environments.
  • Professional presentation and the ability to maintain a high standard under pressure.


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