Paralegal and Advisor Role
6 days ago
Job Summary: We are looking for a highly skilled and experienced individual to join our team as a Customer Service Legal Specialist. In this role, you will be responsible for providing expert advice to customers on various legal matters, ensuring that their needs are met in a professional and efficient manner.
Main Responsibilities:
- Manage customer queries and provide comprehensive advice on applicable laws and regulations.
- Communicate complex legal information in a clear and concise manner.
- Maintain high levels of empathy and sensitivity when dealing with customers and business partners.
- Stay up-to-date with regulatory changes and updates relevant to the Legal Advice Service.
- Collaborate with colleagues to deliver excellent customer outcomes.
Required Skills and Qualifications:
- Previous experience as a Legal Advisor or Paralegal (essential).
- Qualification in Law, such as LLB or LPC.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple priorities.
- A genuine passion for delivering exceptional customer service.
What We Offer:
- 25 days holiday per year, plus option to buy additional leave.
- Company pension scheme.
- Group Income Protection and Group Legal Protection.
- Access to exclusive discounts and offers through our employee benefits hub.
- Option to join our Sports & Social Club.
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