Paralegal and Advisor Role

2 days ago


Auckland, Auckland, New Zealand Das Group Full time

Job Summary: We are looking for a highly skilled and experienced individual to join our team as a Customer Service Legal Specialist. In this role, you will be responsible for providing expert advice to customers on various legal matters, ensuring that their needs are met in a professional and efficient manner.

Main Responsibilities:

  • Manage customer queries and provide comprehensive advice on applicable laws and regulations.
  • Communicate complex legal information in a clear and concise manner.
  • Maintain high levels of empathy and sensitivity when dealing with customers and business partners.
  • Stay up-to-date with regulatory changes and updates relevant to the Legal Advice Service.
  • Collaborate with colleagues to deliver excellent customer outcomes.

Required Skills and Qualifications:

  • Previous experience as a Legal Advisor or Paralegal (essential).
  • Qualification in Law, such as LLB or LPC.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple priorities.
  • A genuine passion for delivering exceptional customer service.

What We Offer:

  • 25 days holiday per year, plus option to buy additional leave.
  • Company pension scheme.
  • Group Income Protection and Group Legal Protection.
  • Access to exclusive discounts and offers through our employee benefits hub.
  • Option to join our Sports & Social Club.


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