Skincare Client Experience Specialist
2 weeks ago
In this Skincare Client Experience Specialist role, you will have the opportunity to work with a highly trained team focused on delivering exceptional client experiences. Our cosmetic nurses provide advanced skin treatments, and your role will play a key part in creating a positive and memorable experience for our clients.
About UsWe strive to deliver harmonious natural-looking results while providing outstanding customer service. Your warm and caring demeanor will be essential in upholding our values and serving our clients throughout their journey.
Key Qualifications- Proven customer service and communication skills
- Experience with computer software, including point of sale systems and website management
- Bookkeeping, xero, and spreadsheet proficiency
- Understanding of social media, content creation, photography, and videography
A commitment to ongoing learning within a high-performing team environment is essential.
Responsibilities- Effective communication with clients, both in person and through various channels
- Maintaining a clean and organized workspace
- Directing clients towards suitable treatments and products
- Ensuring accurate and up-to-date client records
- Conveying the clinic's values through technical tasks on public platforms
- Adhering to medical standards, particularly confidentiality and privacy
- An inclusive and supportive team culture
- Ongoing paid training and skill development support
- Flexible part-time schedule of 3 or 4 days
- Free parking at the clinic
- Regular remuneration reviews
- Beautiful working space with walk breaks encouraged
- Skin benefits: Discounts on skincare and treatments
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