Customer Support and Technical Services Professional

7 days ago


Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

Role Overview

Coffee Machine Technical Support and Service Delivery

This is an excellent opportunity for a skilled Technical Support Administrator to join our team and provide technical support to our Out of Home customers and internal stakeholders.

You will be responsible for:

  • Providing technical assistance to customers via phone and email
  • Liaising with internal teams to resolve technical issues and improve customer satisfaction
  • Maintaining accurate records of customer interactions and technical issues

The ideal candidate will have previous customer service experience, strong troubleshooting skills, and excellent communication skills.



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