Operations and Service Delivery Coach
7 days ago
Role Summary:
We are seeking an experienced Training Specialist to join our Operations and Service Delivery Learning and Development team. As a Trainer, you will play a critical role in enabling our people to succeed through the delivery of nationally consistent learning programs.
Responsibilities:
- Design and deliver training programs that meet the needs of operational teams
- Collaborate with internal stakeholders to ensure consistency in learning products and delivery experiences
- Develop and implement effective learning strategies to support business objectives
- Evaluate program effectiveness and provide recommendations for improvement
Requirements:
- Proven experience in training and development, preferably in an operational context
- Excellent facilitation and communication skills
- Ability to work effectively in a team environment
- Strong analytical and problem-solving skills
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