Insurance Portfolio Manager

5 days ago


Auckland, Auckland, New Zealand Chubb Full time

Company Overview

Chubb is a global insurance leader with operations in 54 countries and territories. The company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

Your Role

The primary purpose of this role is to oversee the management of consumer claims for Chubb New Zealand's business. As a Claims Leadership Specialist, you will be responsible for maintaining high standards of customer service delivery and efficiency while controlling claims-related expenses.

Key Responsibilities

Oversight of large and technical losses across the portfolioCollaboration with various teams and vendors supporting these servicesMaintenance of high standards of customer service delivery and efficiencyControl of claims-related expenses

Requirements

  • Minimum 2-3 years of Team Leader or management experience, and/or 2-3 years of claims-related experience
  • Broad knowledge of the insurance industry and claims processes
  • Strong written and verbal communication skills
  • Intermediate to advanced proficiency with Excel, PowerPoint, and Word
  • Knowledge of insurance contracts and policy coverages
  • Experience with NZ legal requirements and regulations
  • Strong customer service focus
  • Ability to collaborate with overseas Technical Managers


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