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Front Desk Team Member

1 week ago

Wellington, Wellington, New Zealand Novotel Hotels Full time
Job Responsibilities
  • Process hotel reservations accurately and efficiently using our reservation system.
  • Handle incoming reservation inquiries via phone, email, and online platforms.
  • Assist guests with booking accommodations, answering questions, and providing information about our hotel's amenities and services.
  • Upsell rooms and promote additional services to maximise room occupancy and revenue.

We are looking for a motivated and customer-focused individual to join our team as a Reservations Agent. If you have previous front office or reservations experience, excellent communication skills, and a proactive approach to sales, we encourage you to apply.