Retail Store Operations Director

3 days ago


Auckland, Auckland, New Zealand Lovisa Full time

**About Lovisa**

Lovisa is a global fashion-forward jewellery brand that caters to everyone, with 150 new styles being delivered to stores each week. We provide exceptional customer service in our high-energy stores and apply our core belief, 'It's about the customer, always' to everything we do.

We are looking for an enthusiastic and motivated Store Manager with a passion for retail to lead our Lovisa store team. The Store Manager role is a Full-Time position from Tuesday to Saturday.

The ideal candidate will have leadership experience in customer service, a proven track record of delivering sales targets and KPIs, a commitment to our core values and a can-do attitude. They will be responsible for driving continuous sales and KPIs in a fast-paced, high-volume retail environment, demonstrating strong people management skills through ongoing team training, mentoring, and providing feedback.

Key Responsibilities:

  • Driving continuous sales and KPIs in a fast-paced, high-volume retail environment
  • Demonstrating strong people management skills through ongoing team training, mentoring, and providing feedback
  • Maintaining stock management, visual merchandising, and loss prevention standards

We Offer:

  • A global business with endless opportunities both locally and internationally
  • Rewards and recognition programs including Management Bonuses
  • Amazing competitions and prizes run consistently across stores globally
  • Exceptional Team discounts on product
  • Long weekend off once a month
  • Birthday leave
  • Recruitment Referral Rewards Program
  • Piercing Training


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