Support Services Representative
5 days ago
About the Role
We are seeking a skilled Service Desk Technician to join our high-performing End User Services team. As a key member of our team, you will be responsible for delivering exceptional first-level support for ICT services and coordinating the overall support process.
Salary and Benefits
This permanent role offers a competitive salary of $82,594 per annum, plus 5 weeks' annual leave, and a suite of benefits that support work-life balance and personal development.
Key Responsibilities
- Provide effective and structured first-level support for ICT services
- Coordinate the overall support process to maximize service availability
- Resolve incidents efficiently and provide business systems support
Requirements
- Previous telephone and Service Desk support experience
- Microsoft Operating Systems, Windows 10, and mobile technologies expertise
- ITIL Foundation certificate or relevant tertiary qualifications
- Excellent communication skills, both written and verbal
About Us
Kainga Ora - Homes and Communities is committed to transforming New Zealand's housing choices and outcomes. We value diversity and inclusivity, and we welcome applicants from all walks of life.
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