Digital Product Operations Lead

7 days ago


Queenstown, New Zealand Shokz Full time

**Digital Product Operations Specialist**

We are looking for a skilled e-commerce professional to join our team as a Digital Product Operations Specialist. In this role, you will be responsible for driving operational excellence and business growth across multiple platforms in Southeast Asia.

Key Responsibilities:

  • Develop and execute strategic plans to enhance product layout and operational strategies on e-commerce platforms.
  • Monitor daily operational data, analyze market trends, and formulate corresponding operational strategies to improve user experience and store stickiness.
  • Cultivate market insights, adjust product pricing and promotion plans, and optimize operational processes for maximum efficiency.

**Requirements**

To succeed in this role, you should possess:

  • A Bachelor's degree or higher in Marketing, E-commerce, or a related field.
  • Over 3 years of concurrent e-commerce operational experience in Southeast Asia, preferably with expertise in Shopee and Lazada.
  • Proficiency in English and Chinese, with Thai language skills being an added advantage.
  • Strong analytical skills, with the ability to drive data-driven operations and navigate the complexities of the e-commerce industry.
  • Prior experience in operating high-ticket items, 3C digital products, or electronics on Southeast Asian platforms is highly desirable.

**Work Environment**

This role is based in Singapore, with regular travel to China. We offer a dynamic work environment that fosters collaboration, innovation, and growth.



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