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Desktop Support Technician

2 weeks ago

Tauranga, Bay of Plenty, New Zealand Tangram Full time

Join Our Team

Tangram is a dynamic organization that prides itself on innovation and collaboration. As a Service Desk Analyst, you will have the opportunity to work with cutting-edge technology and contribute to the success of our organization.

In this role, you will provide technical support to our internal teams, troubleshoot and resolve complex issues, and collaborate with colleagues to improve process efficiency. You will also have the opportunity to develop and maintain accurate documentation of support interactions, ensuring that our systems and processes are optimized for maximum performance.

Requirements:

  • 2-3 years of experience in a similar role
  • Excellent customer service and troubleshooting skills
  • Ability to work independently and as part of a team
  • Strong Microsoft skills