IT Infrastructure Specialist
3 days ago
Job Overview
We are seeking a highly skilled IT Infrastructure Specialist to provide on-site network support services for various clients in your area. This freelance opportunity allows you to work on a contractual basis, either hourly or daily/half-day.
You will be responsible for delivering L1 & L2 IT/Networking related tasks such as desktop support, server/rack part replacement, hardware installation, and on-site assistance (console access Router/Switch/Firewall, etc.). Your expertise will also include providing remote support.
Key Responsibilities
- Deliver high-quality on-site network support services to clients in your area.
- Work on a contractual basis, either hourly or daily/half-day.
- Perform L1 & L2 IT/Networking related tasks such as desktop support, server/rack part replacement, and hardware installation.
- Provide on-site assistance (console access Router/Switch/Firewall, etc.) and remote support.
Requirements
- Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and support for various third-party applications on Windows platforms.
- Professionally trained & certified in IT Infrastructure Library & Windows Server Administration.
- Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.
- Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices.
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