Business Operations Associate
4 days ago
We are a dynamic and innovative company that is part of APAC's fastest-growing fin-tech providers.
We are seeking a highly motivated and organised Operations Officer to join our growing operations department.
Job Description
The Operations Officer will be responsible for:
- assisting with day-to-day functions of the business;
- processing account applications;
- onboarding clients;
- generating client reports;
- processing client requests.
The Operations Officer will also support the Head of Operations with the effective and efficient running of our business.
Key Responsibilities
Set out below is a list of key responsibilities of the Operations Officer:
- Undertake the onboarding of clients in a manner consistent with internal policies, procedures and controls.
- Provide clients with ongoing support in relation to the operation of their trading accounts held with us (excluding advice in relation to trading activity).
- Promptly respond to account verification enquiries and action requests appropriately.
- Assist with the maintenance of our CRM systems, online portals and trading platforms to ensure they are kept up-to-date and accurate.
- Assist the Head of Operations with the implementation of operations-related project plans.
Requirements
We are seeking an individual with:
- a university degree or equivalent in business, management, commerce, finance, economics or such other relevant subject;
- 1-2+ years in a corporate, commercial or financial services environment;
- practical knowledge of, and interest in, derivative issuers, the derivative issuer industry and derivative-related products and services;
- good communication and interpersonal skills;
- good working knowledge of the Microsoft Office suite of software products.
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