Operations Order Specialist
6 days ago
Tangram is a dynamic and fast-growing international tech company.
We are looking for an experienced Order Management Coordinator to join our Operations team. As a key member of the team, you will be responsible for managing the end-to-end order flow, including both technical and customer-facing duties.
- Process and monitor orders on our job marketing platform;
- Collaborate with the Customer Success team to provide excellent customer experience;
- Interact with customers and internal departments to ensure seamless communication;
- Manage accurate documentation and interactions using Salesforce and other applications;
- Participate in identifying and implementing process improvements;
- Assist with ad-hoc reports to support the success of the Operations team.
To excel in this role, you will need:
- At least 1-2 years' experience in back office, sales/order support, or customer services;
- A Bachelor's degree or equivalent thinking and working level;
- Excellent communication and interpersonal skills;
- Technical proficiency in Microsoft Office, Google Workspace, and Salesforce;
- A proactive and entrepreneurial approach.
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Order Management Specialist
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Order Fulfillment Specialist
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