Mental Health Service Triage Specialist
2 weeks ago
Company Overview: New Zealand Government's mental health and addiction services are undergoing a significant transformation to deliver better outcomes for the community. Our team is committed to providing high-quality care and support to individuals and their families.
Job Summary: We are seeking an experienced mental health professional to join our Triage team as a Community Mental Health Nurse, Occupational Therapist, or Social Worker. The successful candidate will be responsible for receiving referrals, assessing clients' needs, and coordinating care with other healthcare professionals.
Key Responsibilities:
- Receive and assess referrals from various sources, including general practitioners, hospitals, and community organizations
- Determine the level of need and urgency of each referral, prioritizing cases accordingly
- Coordinate care with other healthcare professionals, including nurses, doctors, and social workers
- Provide education and support to clients and their families on mental health issues and available resources
- Maintain accurate records and reports, adhering to confidentiality and data protection policies
Requirements:
- Current annual practicing certificate enabling working in the mental health sector
- Experience working within the mental health field, preferably in a triage or assessment role
- Strong interpersonal skills, therapeutic engagement, critical thinking, and communication skills
- Able to work effectively in a multidisciplinary team and autonomously
- Good understanding of the community and services available
- Knowledge and understanding of Te Tiriti o Waitangi
- A current full driver's license
Benefits:
- Opportunity to work in a dynamic and innovative team environment
- Professional development and training opportunities
- A competitive salary package and benefits
- The chance to make a meaningful difference in the lives of individuals and communities
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