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Service Delivery Manager
1 month ago
We are seeking a highly skilled Service Manager to lead our team of service and installation technicians. As a key member of our management team, you will be responsible for delivering exceptional service to our customers, managing our service operations, and driving business growth.
Key Responsibilities:
* Manage a team of service and installation technicians to ensure efficient and effective delivery of services
* Develop and implement service strategies to drive business growth and customer satisfaction
* Manage service operations, including scheduling, inventory, and logistics
* Collaborate with the sales team to identify new business opportunities and develop sales strategies
Requirements:
* Suitable qualifications in AC & Refrigeration (preferably trade qualified)
* Proven leadership skills and experience in managing a team
* Experience in quoting, installing, and servicing AC & Refrigeration equipment
* Strong financial and budgeting skills
* Ability to manage customer needs and contracts
* Excellent communication and interpersonal skills
* Ability to work unsupervised and make decisions independently
What We Offer:
* Competitive remuneration package
* Profit share and incentives
* Company vehicle and fuel card
* Mobile phone and laptop
* Uniform and other benefits
Apply Now:
For more information, please visit our company website. Contact Chris de Villiers at 021 230 6904 or chris@asaer.co.nz