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Customer Experience Supervisor

2 weeks ago

Queenstown, New Zealand Aeropostale Part time
Grow Your Career at Aeropostale

**About the Role:**
We're looking for a motivated and customer-focused individual to fill the part-time supervisor position in our Maryland store. As a key member of our management team, you will have the opportunity to develop your leadership skills, drive sales growth, and create a positive work environment that engages our team members and customers.

**Key Responsibilities:**
* Support the management team in achieving sales targets and growing the business
* Develop and maintain expertise in product knowledge to provide exceptional customer service
* Utilize company tools to build relationships with customers and promote brand loyalty
* Ensure accurate and efficient execution of store operations, including merchandising and visual displays
* Foster a positive and inclusive store environment that promotes teamwork and customer satisfaction
* Perform point-of-sale transactions and manage cash handling responsibilities
* Model Aeropostale's values and behaviors, including respect, integrity, and teamwork

**Requirements:**
* Prior supervisory experience in a retail environment (preferably in the apparel industry)
* Proven ability to exceed sales targets and improve operational efficiency
* Availability to work flexible hours, including evenings and weekends
* Willingness to participate in occasional travel to other store locations (if required)

Our Values:
* Respect: We treat each other with dignity and respect, valuing diverse perspectives and backgrounds
* Integrity: We act with honesty and transparency, building trust with our customers, team members, and partners
* Teamwork: We collaborate and communicate effectively, working together to achieve our goals
* Compassion: We care about our customers, team members, and communities, demonstrating empathy and kindness in all we do
* Accountability: We take ownership of our actions, decisions, and outcomes, embracing responsibility and continuous improvement
* Inclusivity: We celebrate diversity and promote a culture of belonging, where everyone feels valued and included