Financial Risk Mitigator

2 days ago


Dunedin, Otago, New Zealand Motor Trade Finance Limited Full time

Our Team: At Motor Trade Finance Limited, we pride ourselves on providing exceptional service and assistance to our customers, originators, and key stakeholders. Our team is passionate about delivering results-driven solutions that meet our customers' needs.

Job Description: As a Collections Specialist, you will play a critical role in enhancing MTF's overall credit risk management strategy, ensuring a robust and resilient financial framework. Your expertise will be instrumental in identifying opportunities to improve ways of working that lead to greater efficiency, accuracy, and better outcomes for our stakeholders and the business.

Responsibilities:

  • Initiate outbound contact with customers using phone, SMS, and email, to negotiate and make arrangements for repayment or default remedies.
  • Promptly respond to all inbound enquiries related to customer loans where financial or non-financial default is imminent, or has already occurred with appropriate escalation to management as required.

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