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Desktop Technical Expert

2 weeks ago


Auckland, Auckland, New Zealand The Wonderful Company Full time

Job Description
This exciting opportunity is for a skilled Desktop Support Engineer to join the IT team at Neptune Pacific Direct Line (NPDL). As a key member of the team, you will be responsible for ensuring the smooth operation of our systems and providing top-notch technical support to our users.

Key Responsibilities
The successful candidate will have:

  • Demonstrated expertise in troubleshooting complex technical issues, including hardware and software problems.
  • Proven ability to configure and optimize network settings, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
  • Experience in managing Active Directory, user accounts, group policies, and authentication security.
  • Skill in deploying and managing OS images with Windows Deployment Services, SCCM, and Intune.
  • Excellent communication and interpersonal skills, with the ability to engage stakeholders and translate technical information into everyday language.

About Us
The Wonderful Company is a global leader in the food, beverage, and agriculture industries. We pride ourselves on innovation, quality, and customer satisfaction. Our portfolio of brands includes FIJI Water, Justin Vineyards & Winery, and POM Wonderful, among others. We offer a dynamic and challenging work environment, prioritizing employee well-being and providing opportunities for growth and development.