Operations Manager
2 days ago
Company Overview
Sole responsibility and in charge of the hotel's operations when managers are not on site. Leading the team, ensuring safety and security of guests and staff, auditing income and revenue reports, guest check in and departure, managing and resolving guest complaints.
Key Responsibilities:
- Leading the team and ensuring a smooth operation of the hotel
- Ensuring the safety and security of guests and staff
- Auditing income and revenue reports to ensure accuracy
- Managing and resolving guest complaints in a professional manner
Required Skills and Qualifications
Availability over a 7 day basis including weekends and public holidays. Must be available to work morning, afternoons and night shifts. LCQ Certificate & current GM Certificate is required. 1 - 2 years experience in a management/supervisory role. An approachable and professional manner. Strong written and verbal communication and computer skills.
Benefits
Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world. Ability to make a difference through our Corporate Social Responsibility activities, like Sustainable Practices.
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