Bus Scheduling Coordinator Role
3 days ago
**Tangram Overview:**
Tangram is committed to providing exceptional transport services, ensuring the safety and satisfaction of our customers.
Our fleet of buses operates from multiple depots, serving various locations.
- Job Description:
- We are seeking an experienced Operations Coordinator to join our team, responsible for overseeing daily bus operations, managing charter quotations, and ensuring clear instructions are provided to drivers.
- This role offers an opportunity to gain experience in all aspects of bus operations while contributing to our continued success.
Key Responsibilities:
- Oversee daily scheduling and dispatching of buses to ensure seamless operations.
- Coordinate driver assignments while ensuring compliance with company policies and safety regulations.
- Work closely with the maintenance team to track vehicle servicing and availability.
- Handle operational challenges, such as route changes, delays, and driver absences.
- Maintain accurate records of operations, incidents, and performance reports.
- Ensure compliance with all transport regulations and company procedures.
- Provide guidance and support to drivers, addressing any concerns or operational issues.
- Optimize routes and schedules to improve service efficiency and customer satisfaction.
- Calculate and provide competitive quotes for bus hire and charter services.
- Manage charter bookings and ensure all necessary instructions are accurately communicated to drivers.
Requirements:
- Previous experience in transport operations, logistics, or a related role.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and manage unexpected challenges.
- Familiarity with transport regulations and compliance standards.
- Proficiency in Microsoft applications (Word, Excel, Outlook, etc.).
- Experience using scheduling and dispatch software is an advantage.
- Flexibility to work shifts, including weekends and holidays as required.
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