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Senior Hospitality Supervisor

7 days ago

Queenstown, New Zealand Gem Forest Hotel Nairobi - Mgallery Collection Full time

**Hotel Overview**

Gem Forest Hotel Nairobi - MGallery Collection is a five-star eatery that offers an exceptional dining experience. Our hotel is popular with locals and guests alike, with breakfast and dinner service, a lively bar, and private group events and conferences.

About the Job

We are seeking a talented individual who can lead their shift team with elevated communication and exemplary outlook. As a Food & Beverage Supervisor, you will be responsible for enhancing every guest experience, training and developing your team, and striving to achieve pioneering heights in luxury hospitality.

Responsibilities

  • Lead your shift team with excellent communication skills
  • Train and develop new team members
  • Maintain the highest quality standards in food and beverage service
  • Oversee financial performance of your shift

Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in an upscale restaurant environment
  • An LCQ Certificate and wine knowledge would be advantageous
  • Natural communication skills and ability to curate memorable experiences

Benefits

We offer a range of benefits, including:

  • Daily staff meals provided
  • Loyalty card entitling you to discounted hotel stays, food, and beverage rates, and spa treatments worldwide
  • Ongoing reward and recognition incentives and awards
  • Opportunities for further development and career progression within Accor