Financial Service Associate

6 days ago


Hamilton, Waikato, New Zealand goeasy Ltd Full time

Goeasy Ltd. is a leading non-prime lender in Canada, committed to helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000.

We are seeking a skilled Financial Service Representative to join our team. As a key member of our sales and collections team, you will be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

Key Responsibilities:

  • Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
  • Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
  • Educate and empower customers to achieve their financial goals through building their credit
  • Capitalize on financial cross-sales and add-on products
  • Communicate the terms and conditions of our financial products
  • Review and evaluate prospective loans through financial analysis and other risk assessments
  • Manage collections activities for all past due financial accounts

What We Offer:

  • Comprehensive training programs to equip you with the tools needed for success
  • A competitive benefits package, including financial incentives, health and wellness benefits, and employee discounts
  • Opportunities for advancement and leadership development
  • A supportive and inclusive work environment


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