Customer Service Advocate
3 days ago
Xero is looking for a skilled Customer Service Advocate to join our team. As a key member of our Customer Experience Team, you'll work closely with customers to understand their needs and provide tailored support to help them get the most out of Xero.
Key Responsibilities:
- Provide high-quality service to customers through various channels, including phone, email, and chat
- Escalate complex issues to senior team members while ensuring customers are kept up-to-date throughout the resolution process
- Develop and maintain knowledge of Xero's products and services, as well as industry trends and best practices
- Collaborate with internal stakeholders to identify opportunities for improving customer experiences and drive process improvements
If you have a passion for delivering exceptional customer experiences and possess strong communication and problem-solving skills, we'd love to hear from you
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Sales and Customer Advocate
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Auckland, Auckland, New Zealand NZME New Zealand Full timeAbout the Job DescriptionThis job description outlines the key responsibilities and requirements for the Sales and Customer Advocate role. The successful candidate will be responsible for delivering exceptional customer experiences, identifying opportunities to upsell and cross-sell products and services, and driving revenue growth through effective sales...
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Customer Success Advocate
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Auckland, Auckland, New Zealand Lightspeed Full timeLightspeed is looking for a Customer Success Advocate to join our APAC Retail team. In this role, you will be responsible for managing inbound sales and working closely with merchants to build rapport and provide solutions that add value to the customer.Key Responsibilities:Act as a trusted Account Manager to customers who inquire about further Lightspeed...
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Customer Service Director
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DevOps Engineer
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Healthcare Advocate
6 days ago
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Environmental Sustainability Advocate
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Auckland, Auckland, New Zealand Bizcover Full timeBizCover is a company that values diversity and inclusivity, and we are committed to creating a workplace culture that reflects these values.As a Business Insurance Client Experience Advocate, you will play a critical role in ensuring that our customers receive exceptional service and support throughout their journey with us.Your key responsibilities will...
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Environmental Impact Advocate Senior
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Pasifika Peoples Advocate and Coordinator
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Customer Service Advocate
2 days ago
Auckland, Auckland, New Zealand Bizcover Full timeCompany OverviewBizCover is a leading online business insurance platform that simplifies the process of comparing and buying business insurance. Our founders were passionate about providing small businesses with fair insurance coverage, breaking down barriers to obtaining the right insurance in an industry dominated by big players.
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Customer Experience Advocate
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Mental Health Advocate
2 days ago
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Resilience and Wellness Advocate
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Auckland, Auckland, New Zealand Pathways Health Ltd Full timeJob DescriptionAs a Support Worker at Pathways Health Ltd, you will be working in a dynamic and supportive environment. You will be part of a team that provides holistic care and support to individuals in need. Your role will involve advocating and supporting people to achieve their goals and improve their overall well-being.Key Responsibilities:* Advocate...
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Customer Experience Advocate
6 days ago
Auckland, Auckland, New Zealand Xplor Full timeAbout XplorXplor believes that helping people make the most of each day is the most rewarding way to spend ours. This role is hired under Debitsuccess Ltd, an entity of Xplor Technologies (Xplor). We are one of the largest full-service direct debit management services in APAC.Debitsuccess delivers premier experience across e-commerce services for a wide...
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Customer Success Advocate
6 days ago
Auckland, Auckland, New Zealand Amazon Full timeAbout UsAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We are a follow-the-sun organisation, and...
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Customer Experience Advocate
6 days ago
Auckland, Auckland, New Zealand Hynds Pipe Systems Limited Full timeKey ResponsibilitiesCustomer Service & Sales Support: Deliver exceptional service to valued customers, building strong relationships and providing tailored solutions.Product Knowledge: Be the go-to expert on Hynds products, ensuring in-depth knowledge and the ability to answer any question.Branch Maintenance & Stock Control: Maintain a clean and organized...
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Client Service Advocate
5 days ago
Auckland, Auckland, New Zealand Trade Me Limited Full time**The Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing personalized service to internal and external customers, ensuring seamless transactions, and contributing to the growth and profitability of our business.
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Consumer Service Advocate
5 days ago
Auckland, Auckland, New Zealand Jb Hi-Fi Full timeAbout Our TeamWe're a dynamic team of professionals who are passionate about delivering exceptional customer service. We're committed to making a positive impact on people's lives by providing better ways to live, learn, work, and play.Our ValuesWe value individuality and diversity.We're committed to ongoing learning and development.We offer long-term career...
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Customer Service Representative
3 days ago
Auckland, Auckland, New Zealand Westpac New Zealand Full timeCustomer Service Representative – Contact Centre ServiceFull Time, Permanent37.5 hours a week: 7-day rotational roster, between 7am and 11pmBased at Christchurch or Auckland CBDMō te Tūranga - About the RoleAs a Customer Service Representative in our Cards operation, you will be the first point of contact for all our new and existing customers,...
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Customer Success Manager
6 days ago
Auckland, Auckland, New Zealand Tbwa ChiatDay Inc Full timeCompany Overviewdunnhumby is a global leader in Customer Data Science, empowering businesses worldwide to compete and thrive in the modern data-driven economy. We put the customer first and aim to enable businesses to grow and reimagine themselves by becoming advocates and champions for their customers.