Customer Service Liaison

1 week ago


Auckland, Auckland, New Zealand Carters Full time

**Join Our Team:**

CARTERS is a dynamic and growing company that values innovation and excellence. We're seeking a highly skilled Customer Service Liaison to join our team at CARTERS East Tamaki.

About This Role:

We're looking for an experienced professional who can provide exceptional customer service and support to our customers and internal teams.

Your Key Responsibilities:

  • Provide exceptional customer service and support to our customers and internal teams
  • Process customer orders accurately and efficiently
  • Resolve any arising issues to ensure customer satisfaction
  • Collaborate with transportation partners to arrange prompt and efficient delivery
  • Track backorders and ensure comprehensive follow-up and fulfilment

Benefits:

  • Permanent full-time employment
  • Attractive compensation package
  • 7.5% benefits package
  • Company buying privileges across all CARTERS stores
  • Opportunities for training, growth, and advancement


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