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Service Delivery Coordinator

1 week ago

Christchurch, Canterbury, New Zealand Nood Full time
About the Role:
We're seeking a highly skilled Customer Service Representative to join our team. As a key member of our team, you'll be responsible for ensuring our customers receive timely and accurate information regarding their orders.

Your Key Responsibilities:
  1. Tracking all customer orders for deferred delivery dates and adjusting queues to optimise dispatch.
  2. Providing clear and timely updates to minimise follow-up enquiries at the store level.

You'll Thrive in This Role If:
  • You have strong attention to detail and problem-solving skills.
  • You possess excellent communication skills—both written and verbal.
  • You have a customer-first mindset with a proactive approach.

Benefits:
  • A competitive salary package.
  • Ongoing training and development opportunities.
  • The chance to work with a dynamic and supportive team.